About a week ago I was mowing a client that I picked up about 3 months ago and picked up a rock with a trimmer and shattered her side door. I have another client that ownes a glass company who I had go out there that day and take a look at it. Come to find out it is a "special made door" that has a mini blind inbetween 2 panes of glass, but he said he could fix it for me for around $450-500. I called the home owner who informed me that the whole insert from brick to brick was $3200ish, but thought she could have just the door replaced for around $1200. So I called the insurance company who handles my general liability and the women told me that there is a $500 deductible, and there isn't any problem. Anyways on Friday the homeowner called me and said, "thank goodness you have insurance because their homebuilder (come to find out is also a very good friend of theirs) said that it is going to cost $4065 to fix the door and that everything has to be replaced. I told her that I am turning it over to insuance and they will handle it from here. Later that day the insurance lady called back and told me that the adjuster met with the homeowner who was being a complete ass saying "it's non of your business who I got estimates from" and "can I follow you back to the office to get my check". Well the insurance lady called me around 4:30 on Friday and told me they aren't going to pay her $4065 to fix a piece of glass which I totally agree with them on and to not have anymore contact with the women. Well Friday around 5:30 I got a phone call from her saying if she doesn't have a check from them next week, then her lawyer will be contacting me. What really pisses me off is that she was being nice and cooperative before she found out I have insurance saying she thinks it's going to be around $1000. Now that insurance is involved I think she wants a free 7 night trip somewhere! Has anyone had any run ins with insurance scam artist like this? If so how was the outcome? Here's a picture of the "special made" $4065 door.