Now I know some of you take offense to the term scrub so I will refer to this guy as a nobody(nobody has ever heard of him). Today a nobody who is a friend of the office girl at a dealership we have been servicing for three years got a copy of my contract from her. Then he under bid everything we do by 30 to 50%. I am trying to explain to the owner that we are charging a fair price for the superior service they have been receiving. This guy has copied my contract and plugged in his lower numbers. He has given applicating prices that I can't even buy the chemicals for. Now I know I should just let him have it and wait till they come back but this is a high visibility job and I don't want to lose it. Man I am Any suggestions?