Is it right for me to charge him for the belt? quick situation. Ive always have issues with this customer, paid first bill late, changed how he wants it cut and what parts several times already. I cut his lawn every 2 weeks, about 8 times so far. I get into his back fenced in yard, 4"+ tall grass, thick kinda, and within a minute hit a black 1" thick rope that his kids must have knocked off of their playset somehow into the yard, its a knotted rope for climbing, mower blades didnt even nick this thing, motor almost shut off and snapped the $39 belt. So luckily i fit my 61" wide mower into his fenced in back yard because i wasnt comming back on a saturday to cut this "dciks" lawn and make a special trip. I had 4 other lawns to cut with my 34" walkbehind still on a thursday morning. Had to stop, run to the dealer which luckily had 2 in stock so i bought both belts. My belt was in near perfect condition with about 50 hours on it, no dings or anything. Ive never broken a belt in over 2 years with any of the equipment. I pick up the 10 pound rope and take it with me just in case he doesnt belive what im talking about. I dissasembled the mower that afternoon and installed the new belt finally, ran fine again. I call him up, he doesnt answer, leave a message about having to charge him for the belt $38.xx. I said that hes had a lot of things in his lawn, misc large debris from his pool cement install, rocks, toys etc. Ive been very tolerant of it all. My contract STATES in plain english, you must keep your lawns clear of debris, hoses, kid toys etc. If the belt breaks in tall grass or whatever, fine i went too fast or it was worn, but even after moving a few things in this guys yard, you just cant see a black 1" nylon rope laying under the grass thats semi-tall. The customer calls me back and leaves a message all pissed off, says not to call him back, hes not paying for any of my equipment because thats the cost of running a business, he "acts" like he has a ton of money,claims to own 7 houses, yet is a total cheapskate. Ive always tried to work with this guy but its gone too far, $40 or not, it put me out of commission for part of the day, had to run and get parts and install it, it took me almost 15 minutes just to get the knotted up twisted rope off of the two blades. Ill be plenty glad not to have to cut his lawn anymore Do you bill for extensive damages or just assume its part of operating costs? If i didnt do this, every person that leaves crap in their yard, id be breaking stuff all the time, most of my customers are pretty good except for the water sprinkler hoses sometimes i have to reel them in. The guy said on the message about how if i cant cut his grass and look before i run things over lol. oh well, ill bill him anyway, can add him to the other jerk from one road over in this development ill be taking to small claims court in the fall. Its only $38 which is less than one lawn cut but im not going to be out a whole lawn cut because this guy is so damn picky and then cant reimburse just a belt cost. If he had a sinkhole in his yard and my machine fell into it id want it fixed too.