I have always practiced IPM but this year was a tough year on my lawns. Since I am only at my customers lawns 5 or 6 times a year 6-8 weeks apart there can be some pretty extensive damage can occur in that time. I tell all my customers service calls are free of charge with my program. For some reason they don't call but when you get there they point out problems. The biggest problems I saw this year were sod webworm and Chinch Bug Damage. I explained that I need to treat when the problem is first noticed. Sometimes this damage is mistaken as drought stress. Unless you get right down and inspect. One customer said they used to use the Scotts 4 step and the summer app had the summer guard that treated for surface insects. I explained that as a trained professional we use chemicals when absolutely necessary. My question is do any of you Licensed applicators use a fertilizer/Bifenthrin combo on your summer app? I understand the product is more money and you will be killing beneficial insects. Why does Scotts use this as a combo?