Burnt out yards...

Discussion in 'General Industry Discussions' started by DoetschOutdoor, Sep 18, 2006.

  1. DoetschOutdoor

    DoetschOutdoor LawnSite Bronze Member
    from S. IL
    Posts: 1,818

    So far this year, Ive had about 5 customers that just refused to give up being serviced from companies like Truegreen or Chemlawn. Most of these customers are women who will give in to having 15 treatments applied a year just because the guy on the phone says this is what they need. Well after these companies put down several applications when its 100 degrees outside, several of these yards died out badly and require agressive treatments. It is not rocket science to get a nice thick lawn and really only takes a few applications and regular care. I take pride in my lawns and now when I leave some properties, my work does not look as good as it really is because Im mowing over a burnt out lawn due to 15 fert. treatments. And yes I have told these customers that I can get them on a program but several just cant give up the big companies!!!. Now sign here and pay me the big bucks to aerate, dethatch, overseed, etc. because you thought I was some kid who didnt know what I was talking about!!! I guess I just had to vent
  2. topsites

    topsites LawnSite Fanatic
    Posts: 21,653

    Bashing some nationwide corporation that has been around since the early 1900's is highly unprofessional in my book.

    It is possible the chemicals burnt it, but it is just as possible the hell-bent Lco's "weekly cuts all season" attitude did it, as cutting grass too often in the heat can and will ruin it just as well.

    In either case, Chemlawn would likely be more than willing to undertake a restoration at no cost to the consumer.
    But if they were to launch an investigation, and upon their finding of the results being an indication that it was indeed too-frequent cutting that burnt the lawn (and not their chems), would you be willing to offer said restoration at no cost as well?
  3. grasswhacker

    grasswhacker LawnSite Gold Member
    Posts: 3,873

    Trugreen/Chemlawn is unprofessional and stinks:
  4. Roger

    Roger LawnSite Fanatic
    Posts: 5,924

    TruGreen and Chemlawn are not unique companies.

    What evidence do you have of 15 apps? If your season is eight months long (about 35 weeks) that means an app is being done about every other week. Is this true?
  5. dcgreenspro

    dcgreenspro LawnSite Senior Member
    from PA
    Posts: 688

    c'mon, we have all seen thier act before fert, fert, fert, etc. Thier lawn treatments are terrible, inconsistent and 99% of the time not even needed. But, there they go applying more quick release to what is already pumped up lawn. They stay in business because of the name and familiararity.
    What the hell needs 15 apps a year????Are they spraying bentgrass fairways and tees??What a joke.
    The reason that lawn probably burnt out was the lack of root development brought on by continually throwing N down when it isn't even needed. The plant only knows to keep forcing topgrwth and color and little, if any, deep, fibrous roots. but hey, the more these guys f- up, the more business i get.
  6. DoetschOutdoor

    DoetschOutdoor LawnSite Bronze Member
    from S. IL
    Posts: 1,818

    I wasnt really bashing them in my first post but I do not agree with the way that they market by putting continual pressure on some customers that really do not know about their lawns. Around here, my nice lawns get cut once a week...no if, ands, or butts. The lawns grow too fast and I know for a fact that my mowing with sharp blades and alternating patterns has never caused a lawn to become burnt out. That is complete crap to even speak of that. These lawns have been aerated and overseeded by me for 2 years and at the beginning of this season looked great. When the warm weather set in, I would notice a fert. sign in the lawns every 2-3 weeks. One time, I was cutting one customer when the fert. guy showed up and said " he might as well do the other lawn since he was in the neighborhood." The 15 applications was a little sarcastic but of my 2 worst lawns now, I know they have had close to 10 apps put down not counting what I dont know about. I was not starting this post to bash anybody because im not about that. Im just a little pissed that these companies that are supposed to know it all have caused a few of my nicest yards to become my worst. And NO, these companies do NOT offer free restoration of the burnt out yards, we tried that already.
  7. Scotts' Yard Care

    Scotts' Yard Care LawnSite Senior Member
    Posts: 343

    I have to agree that these chem guys are generally the most detrimental thing ever to hit the lawns in our area anyway. It's a one size fits all program that lays the N on thick and often. We watched a lawn in the same cul de sac we mow in get treated by a national chain and the lawn just keeps getting ever larger brown spots in it. One lawn we mow that could be a real good one starts out great in the spring and then the chem guy hits it. Now it's a sickly yellow brown from a full summer of apps. We told the customer and he said that he HAD to have the lawn sprayed. Go figure.....
  8. Olylawnboy

    Olylawnboy LawnSite Senior Member
    from Oly Wa
    Posts: 312

    Topsites, do you have a Chem-Lawn franchise or what? You are sticking up for them?
    I have two accounts that deal with them, and frankly, just for the name. And like has been said, I find thier flags on these two properties every three weeks or so through the season. In my state you have to flag when you put down pesticides. So what the heck are they doing? OK, yea, they spray lawns, they spray shrubs, they spray trees,. But you know, just because you see a bug or weed in the lawn or landscape doesn't mean it needs a treatment. But it does if you sell treatments!
  9. Olylawnboy

    Olylawnboy LawnSite Senior Member
    from Oly Wa
    Posts: 312

    Wow, Chemlawn has been around since the early 1900,s. come on!
  10. Roger

    Roger LawnSite Fanatic
    Posts: 5,924

    I am not going to defend TGCL, but my findings are quite the contrary to many of the posts here, and other threads. A few years ago, I did have problems with major growth spikes after a liquid app. Something changed about 4-5 years ago. It could have been materials or application rates, I don't know.

    I have gotten to know the many who services many of the lawns I mow (about 20% of my customers). He puts down 5 apps on most of them, some of them less. A few he puts down a sixth one, late February, which has no impact on anything for me. The growth spikes are gone and most of the lawns are in good shape. I would rate his work above average, better than many full-time applicators, but note quite as good as one or two other applicators that service the lawns I mow.

    I used to have great disdain for their work, but the results have been good the past few years. I believe this man has worked for them (or some variation of TGCL) or over 25 years. In the past 10 years, he is the only one in my area, with the same truck. I think painting with a broad brush across the entire company is wrong. Obviously, some locations have a problem, but other locations have positive results.

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