But I got a better price last year

Discussion in 'Lawn Mowing' started by NNJLandman, Nov 16, 2006.

  1. NNJLandman

    NNJLandman LawnSite Bronze Member
    Posts: 1,306

    I was pretty proud last night when I hung up the phone. Did an estimate for a fall cleanup for this guy the other day, property is covered in leaves, plenty of matured plantings and beds to be blowed out, and a fenced in pool area with plantings, so basically its a pretty time consuming job for 2 to 3 guys plus vacing the leaves. Quote the guy $475.00, so he leaves a message he wants to talk to me, he says last year he got someone to do it for $350.00, I said well between gas, insurance, employee, taxes, business expenses I will not lower my price, $475 is my price and we will do an excellant job. I even have a full maint. customer up the street from him, who loves our work that I mentioned to him we do. Still he said....okay uhh uhhh let me call you back. But I was just proud that I stood my ground didnt drop my price. Thats odd if someone last year did the job for that price...why not hire them back...was he lieing about having someone doing it, was this the first time he was looking to hire someone to do a cleanup, did this mystery company do a horrible job for that wonderful price??? Who knows :)

    Jeff
     
  2. Uranus

    Uranus LawnSite Bronze Member
    from Mass
    Posts: 1,624

    He was trying to get you down to 400.
     
  3. nobagger

    nobagger LawnSite Gold Member
    from Pa
    Posts: 3,065

    When I first started I found myself lowering prices, not hundred's of dollars but none-the-less lowering them. I have learned thoughout my years thats 75% of the people are trying to get your price down. The last two years I have gained a lot of new customer's and don't really need the "extra" work outside of my customer's but I hate to turn anything down, but in the last couple of years I can honestly say I have lowered my price only a handfull of times and thats only by a very small % to try and get their full service instead of just the leaves or spring clean up and its worked.
     
  4. Harvest

    Harvest LawnSite Member
    Posts: 44

    He probably had someone do it but probably not for that price. He was just trying to get you to lower your price I get it all the time. What I do now is estimate a little high so if they complain I have room to drop the price and still get my money.
     
  5. MOW PRO LAWN SERVICE

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Posts: 1,566

    It all comes down to your expense and cost and if your work routing is full.
     
  6. topsites

    topsites LawnSite Fanatic
    Posts: 21,654

    To me, any answer besides yes automatically means no.

    I wouldn't have even bothered to call back, because in my experience I don't always win that stupid argument...
    Then if I win their answer is still no, lets not get into what happens when I lose.
     
  7. AL Inc

    AL Inc LawnSite Bronze Member
    Posts: 1,218

    Good for you for sticking to your guns, Jeff. Unfortunately, there is still the "garage sale" mentality where people think that bargaining is to be expected. Run a professional operation, charge what you need to make money, and you will be fine. I've got a pretty good client list now, but occasionally I'll do a one time clean-up for a neighbor of a client. Sometimes I get them, sometimes not, but I'm sure not bargaining.
    You are so much better off building a reputation as "expensive but high quality" . The clients you get will also be the ones who spend money on the extras, and landscape upgrades and design work.
     
  8. TNT LawnCare Inc.

    TNT LawnCare Inc. LawnSite Bronze Member
    Posts: 1,157

    Trying to play the old in between ,meet ya 1/2 way game .Stick with your price.
     
  9. Roger

    Roger LawnSite Fanatic
    Posts: 5,919

    Do you have paying work to do in place of the one you will not be doing?
     
  10. lawnwizards

    lawnwizards LawnSite Silver Member
    Posts: 2,434

    it doesn't matter if he does or not. he shouldn't compromise his price just to get work. thats whats the matter with this industry. too much lowballing just to get the work. screw that. i'd rather sit in front of the t.v. then cussing under my breath while doing a lowballed job.
     

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