i try to keep things looking like we are profesionals, and have "business hours." i try not to call anyone after like 6 pm. i don't want them to think i'm some putz running my business from my basement (even though i am). but now, my leaf cleanup adds are drawing an enourmous amount of phonecalls. these are one timers who will pay handsomely for the fall cleanup. alot of them work, so getting in touch with them means calling 7,8, 9 at night. is this unprofessional? also, since i am getting so many calls so quickly, i thought about thinking ahead to next season. i plan to add perhaps 30-40 new clients to my schedule next season, at least 10 of my exsisting clients will be getting the boot. should i use these fall contacts, and, perhaps offer them a more desirable leaf cleanup rate if they sign for a full pkg in 2005? example: estimate leaf cleanup = $350. with signing of 2005 service pkg, leaf estimate =$275. any thoughts?