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Can LED garland be repaired?

Discussion in 'Christmas Trees & Seasonal' started by Classic Lighting, Dec 4, 2011.

  1. Classic Lighting

    Classic Lighting LawnSite Senior Member
    Posts: 481

    It's prelit LED from Seasonal Source and this is the 2nd year in service. A 2ft section is very dim. Any thoughts regarding repairs? I don't think the customer will be happy if I tell them it's toast.
     
  2. David Gretzmier

    David Gretzmier LawnSite Gold Member
    Posts: 3,645

    it sounds like toast. many led strands have voltage regulators spread throughout the strand to endure the leds are getting the proper voltage. they are not replaceable. it sounds as though one of the regulators is broken. the best bet is to find a new light set that has similar color, pull out the old light set and put in new. This will take time, but not too much expense.
     
  3. turf hokie

    turf hokie LawnSite Silver Member
    Posts: 2,743

    David is right, the garland is done, it happens, we have had it happen straight out of the box.

    Best bet is to restring it. It usually takes about 30 minutes to restring a full stick of garland with 100 lights.

    Do you gurantee the material past the 1st year?

    Good luck.
     
  4. wurkn with amish

    wurkn with amish LawnSite Senior Member
    Posts: 663

    since its already toast...... if you have a magic box, buzz it for a little bit. Sometimes it works and you can get a little more life from them.
     
  5. turf hokie

    turf hokie LawnSite Silver Member
    Posts: 2,743

    Funny you mention that, even tho I know the buzz box doesnt work on LED, I always hit it once or twice just to make sure its dead, never know if it might save a replacement by zapping it...
     
  6. wurkn with amish

    wurkn with amish LawnSite Senior Member
    Posts: 663

    I actually have gotten some to work that way. But I use them at my place so it doesn't matter if they die during the season.
     
  7. addictedtolandscaping

    addictedtolandscaping LawnSite Senior Member
    from NY
    Posts: 569

    I have used it to find dead bulbs in LED sets.
     
  8. Classic Lighting

    Classic Lighting LawnSite Senior Member
    Posts: 481

    Thanks guys for all your help.
    I've never restrung a stick so now is a great time to learn.
    I don't specifically offer a warranty on products. If something does break, I'll repair it without any hassle. In my sales pitch, I do tout the reliability and efficiency of LED so I'll willing to stand behind my word and strive to keep customers happy. Guess I'll absorb this one in the name of customer service.
     
  9. Classic Lighting

    Classic Lighting LawnSite Senior Member
    Posts: 481

    Anyone has a link for the Magic Box thingy?
     
  10. addictedtolandscaping

    addictedtolandscaping LawnSite Senior Member
    from NY
    Posts: 569

    Just about any distributor will have them. Gonna cost you a coupler hundred bucks though
     

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