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can u cut it shorter

Discussion in 'Lawn Mowing' started by bobbygedd, Aug 27, 2001.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    most of my customers let me do it my way, but there are always a couple that need it shorter, need it longer.... anyhow, we use walk behinds , and i have only one customer i lower the blades for, takes two seconds with a couple of wrenches. do most of u raise and lower blades to suit each customers preference, or just tell them this is the height, period.
  2. Eric ELM

    Eric ELM Husband, Father, Friend, Angel
    Posts: 4,831

    I can go from 2.5" to 5" with a push of my foot, so I adjust to what I feel is the right highth. Some do want it cut short and one does want it at 4.5", but most of them I cut at what I feel it should be. ;)
  3. Tell the truth, let them make the decision, cut shorter or taller as requested. The customer is always right! Ha ha ha
  4. SLS

    SLS LawnSite Bronze Member
    from Mars
    Posts: 1,540

    I agree with gusbuster.

    I used to put up a fight with some who wanted me to 'plow it' instead of mow it...but not anymore.

    I just want them to smile as they hand over the money. :)

    I do have a couple of "I want it shorter" types that I have eased up a 1/4" ever 2 or 3 cuts and so far they haven't caught on...hehehe :D I've gained an inch (from 2 inches up to 3 inches) on them so far...

    All in all, most just never say a word abiut cutting heigth and let me do my thang.
  5. Esby

    Esby LawnSite Senior Member
    Posts: 662

    I work everyday to please the customer, if they want it long, then its long, if they request it short one week and long the next....so be it. Its not that tough to pull one pin on the Lazer Z to adjust the height of the deck. I suppose if you had a fixed deck on a walkbehind it would be a pain, but otherwise why not work to please the person with the "real" green.
  6. geogunn

    geogunn LawnSite Gold Member
    from TN
    Posts: 3,010

    the customer is always right but I have a minimum height that I will cut at. that height is determined by leaving two spacers on the bottom of my spindles.

    I have had some people want it cut shorter but at shorter I hit everything in the grass...iron pins, old bush stumps, all kinds of crap and I just tell them NO.
  7. awm

    awm LawnSite Gold Member
    Posts: 3,354

    i have one that wants it shaved. im at two inches and thats as low as she thinks my mower will cut. believe it or not her grass holds up to it. by the way im talkin fescue in 90 + temps.
  8. MOW ED

    MOW ED LawnSite Fanatic
    Posts: 5,028

    I don't mind lowering to 2.5 if the customer is on a fert program and has an irrigation system and uses it but all of my other accounts are at 3" and they look fine and are relatively healthy , even after the baking season. I'm cutting mostly KY blue with red fescue mix and rye.
  9. Mike (MLC)

    Mike (MLC) LawnSite Member
    Posts: 184

    I usually cut it the way my customers want it. Most of them let me choose the height. I do have a couple of clients that are very picky about the height. I also have a min cutting height. Some like it to be so short it is almost scalped, but I will NOT cut it that short. The lowest setting for any of my clients is 2.5. ;)
  10. crazygator

    crazygator LawnSite Bronze Member
    Posts: 1,048

    I have some accounts that like it as short as possible. But after talking with them and explaining all the benefits they understand, although I cut for them at 2.5". Most are 3 - 3.5" depending. Wife likes ours really short so we have a compromise too.....hehe!

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