Can't receive PM?

Discussion in 'Questions, Rules, Suggestions' started by Pierre2013, Jul 16, 2013.

  1. Pierre2013

    Pierre2013 LawnSite Bronze Member
    Posts: 1,056

    Could someone kindly look into it? I've been told that my account rejected PM. Yet, I did receive one single PM some weeks ago.

    Thanks for your help and have a great day :)
     
  2. Michael J. Donovan

    Michael J. Donovan Head Moderator, Online Communities Staff Member
    Posts: 3,353

    I just checked and everything is fine with your account...so, I just sent you a private message to make sure. please respond so I know

    thanks
     
  3. Pierre2013

    Pierre2013 LawnSite Bronze Member
    Posts: 1,056

    Thanks Michael, I got your PM. HustlerMidwest told me that when he tried to send me a PM, it was rejected.

    Btw, something strange has been happening. I don't know if you wish to look into it, but I have replied to posts in the Hustler forum and then I get the (normal) message that it first need to be accepted by the moderator. HustlerMidwest (the moderator) accept the message and even replies to it, but only his reply shows up, my message is missing. It has happened with two messages a few days ago. And it has also happened at least 5-6 times since I joined lawnsite.

    HustlerMidwest said that he doesn't know why my messages end up being deleted.

    Thanks for everything.
     
  4. Michael J. Donovan

    Michael J. Donovan Head Moderator, Online Communities Staff Member
    Posts: 3,353

    I'll look into it and contact Brian from Hustler regarding it
     
  5. 44DCNF

    44DCNF LawnSite Bronze Member
    Posts: 1,459

    I had similar issues with messages being held for moderation on a different web forum while using IE. I've switched to firefox and it no longer happened.

    Have you shut off the pop up blocking for this site also? That might help pm's make it through. I don't know much about these things....just some ideas based around issues I had and seem to have resolved.
     
  6. Pierre2013

    Pierre2013 LawnSite Bronze Member
    Posts: 1,056

    Thanks for your suggestions. But I'll wait until I hear back from those who manage/own this site. I'm sure they would prefer to have a site that does not require turning off pop up or using other tricks. But I'll use your trick/suggestion if they can't find out what went wrong. And you are correct, I did not turn off pop up and I'm using IE version 10.
     
  7. johnnyb01

    johnnyb01 LawnSite Member
    Posts: 53

    so why dont I have the option to send PMs on this site? is it just something that has to be activated by the admin? I get the message "you do not have permission to access this page" when I go to the private message page on my profile/account
     
  8. Michael J. Donovan

    Michael J. Donovan Head Moderator, Online Communities Staff Member
    Posts: 3,353

    you need to be a member of the site for 10 days and have 10 posts in order to access the pm system on the site...it will automatically be accessible to you once you have done both
     
  9. johnnyb01

    johnnyb01 LawnSite Member
    Posts: 53

    gotcha, thanks for the info!
     
  10. n2h20

    n2h20 LawnSite Senior Member
    Posts: 503

    I cant PM. Am I missing something?
     

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