I want some peoples ideas on what to do in this situation. This is a long story so I will start from the beginning. I felt my brakes were not right and decided to get them checked. My long time friends uncle owns a shop that has a good reputation and my mom went there and really liked the servcie. I call on a friday and they say they are busy and cant take it until next thursday. I am really busy but planned my jobs accordingly as I dont want to haul mulch and topsoil with bad brakes. I ask how long it will take and he guarantees that it will be done by friday evening if I get it in a 7am thurday. I make the appointment and show up. I get there and tell them my name and the truck model so they can lookup my appointment. I get a dumb look and they make me recite my information again. I just attributed it to it being early in the morning. They promise to look at it and call me with an estimate and details within a couple hours. It come to 5pm and no call. I call and they say they got busy and it will be looked at first thing in the morning and expect a call early in the morning. It is closing time on friday with no call and I got really pissed. Went to the shop and the owner says well the axle seal needs to be replaced on both sides and it needs new brake pads. I asked why he hadnt called and he shrugged. He asked what I wanted to do. I planned on having the truck on the weekend and had many jobs planned to catch up on the downtime. He said I can have it done monday for a minimum of $800 (just for the seals). I took the truck out and said "yeah like I am going to bring the truck back here" with enough sarcasm that a 5 year old could detect it. I took it to another shop. They confirmed the bad seal on one side. They said the brakes had about 75% (the other guy said less than 10%) and that only one seal had to be replaced. Apparently fords seals only go bad on the right side. Anyway the guy from the new shop called the guy who gave me the bogus estimate to ask why he tried to jip me. He talked to one of the mechanics and they said they only eyeballed it and never took of the tires or anything. I am not a mechanic but am pretty sure you cannot tell if brakes need to be replaced on a dually without even putting it on a lift? Anyway I got the work done, ended up costing 300$. Now I planned on forgetting about it, but now the owner of the first shop is harrasing me telling me I owe him for his time inspecting the truck. Something to the tune of $50. Obviously the rocket scientist figured out that I had taken it to another shop when they called him. Apparently if the repairs on a vehicle are peanuts (less than a $1000) he add some extras to make it worth his while (heard it from a mechanic that worked for him). I am pissed because he got an attitude on the phone while I was talking to a customer so I couldnt let the customer see my nasty side. I am only 20 years old and obviously he tried taking advantage of me. What should I do? I lost some jobs and am way behind now and am getting angrier by the minute. I was thinking of sending him a bill for the downtime and then contacting the BBB and attorney general because obviously he is a crook and taking advantage of people. Or just going the simpler route and waiting for him after the shop closes and kicking his a$$. He keeps wasting my time with calls and I am getting fed up.