I just recieved a call from a customer that I toook from TGCL that we had done an application on last week. It turns out that the marketing manager is calling customers that we have acquired and offering to match our prices and services. This particular customer said that he has been contacted 4 times in the last week and stated that the MM said "We want your business back." I have no problem with a little competition, but, it appears that at the local branch the marketing manager is doing cancel saves. I worked for TGCL for 6 years in 2 diffrent locations and never saw them scramble to save a customer like this. Since we are a smaller company with alot less overhead our prices are comparable but often lower than theirs. We also include a benificial service at no charge with each application. So now they are giving that same service with each application. This never would have happened in the past. Here in our area there is a large number of dissatisfied customers from them. And they are running us down to customers in hopes of getting back their customers that for the most part aren't happy with their service and business practices. Are any other small companies experiencing this? Just curious.