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Christmas Greetings

Discussion in 'Lawn Mowing' started by Emerald, Dec 15, 2000.

  1. Emerald

    Emerald LawnSite Member
    Posts: 29

    Just wondering how many of you send Christmas greetings to your clients. Greetings, gifts or both?
  2. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,074

  3. Evan528

    Evan528 LawnSite Silver Member
    Posts: 2,144

    I just send greeting cards to all my customers today. Its just a little something to remind them you apreciate there bussiness.
  4. DFW Area Landscaper

    DFW Area Landscaper LawnSite Silver Member
    from DFW, TX
    Posts: 2,116

    I was just wondering if anyone ever brings their clients a christmas gift? Like a nice $30 gift or so?

    One of my clients' husbands died earlier this summer. I had never met her husband, so I did nothing. She's still a customer.

    Again, one of my clients' husbands died this fall. I knew the husband from our business relationship. I brought them a nice $10 ice cream pie and offered them my condolences. Now, she's having me do some extra work. Not sure if the pie had anything to do with it or not.

    Anyway, I was just wondering what would happen if you gave each of your customers a nice $30 gift? Would it reduce the cancellations in the spring? Would it reduce customer churn? Would it be a waste of $30 per customer?

    Anyone have experience with this?

    DFW Area Landscaper
  5. NCSULandscaper

    NCSULandscaper Banned
    Posts: 1,557

    Well i usually do a little job they need done for free around the holidays time and tell them happy holidays. I sent out cards this year also. My best client got a $180 mulch job done for free. I take care of my best clients well and i treat all others well too.

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