Client communication

Discussion in 'Questions, Rules, Suggestions' started by Gramkow Landscape, Feb 25, 2004.

  1. Gramkow Landscape

    Gramkow Landscape LawnSite Member
    Posts: 5

    Communication with your client always helps and I notice the pest control companies leave door hangers after they've gone. Does anyone else leave some kind of note to say hey I noticed problem x in your lawn or I trimmed your azeleas for the last time till march. I was thinking of making up some with check boxes of the services performed as well as a comments section. I also thought about having a tear off customer feedback section that they could mail back with the bill. Any thoughts would be helpful.
     
  2. Grassmechanic

    Grassmechanic LawnSite Silver Member
    Posts: 2,697

    I always leave a checklist with additional room for comments. If I point something out that needs attention and I get no OK to do the work, they can't say I didn't advise them. I use it mostly as a "CYA".
     
  3. chuckwk

    chuckwk Founder
    from KC, MO
    Posts: 634

    I think this is wrong forum ??
     

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