Client from heaven.

Discussion in 'Irrigation' started by Mike Leary, Jun 11, 2007.

  1. Mike Leary

    Mike Leary LawnSite Fanatic
    Posts: 22,070

    While Russ (Hank) is manning the defences, I'm overseeing a new construction site for him. I've been down there before..it's one of our old
    jobs & has changed hands. I met with the clients on Saturday, gave a brief
    "from the hip" idea of what was needed. At the end of the meeting, I figured,
    it's about that time where the age old "how much" comment will occur.
    He looked at me and said, " do whatever you think is right". Period.:headphones:
     
  2. Dean of Green

    Dean of Green LawnSite Senior Member
    Posts: 254

    I have a few customers like that. Good to have. They appreciate the work we do and price is secondary.
     
  3. Mike Leary

    Mike Leary LawnSite Fanatic
    Posts: 22,070

    We had one years ago..."My daughter is getting married here, there's no
    irrigation along the drive leading to the wedding site..I want it green!".
    I told him we were slammed..I could NOT get there in time. He looked at
    me and said, "did I ask you how much it will cost?". Yup, started his job the
    next day!:waving:
     
  4. carcrz

    carcrz LawnSite Silver Member
    Posts: 2,085

    Kaching!!!!!
     
  5. My favorite line is. "Peter! Just do your thing and send me the bill."
     
  6. BPC

    BPC LawnSite Member
    Posts: 119

    I love customers like that. There was a property manager I use to deal with who would answer the phone "Why are you calling me just fix it" He was great to work with.
     
  7. sheshovel

    sheshovel LawnSite Fanatic
    Posts: 5,112

    " I trust you...go for it and bill me"
     
  8. lawnmaniac883

    lawnmaniac883 LawnSite Silver Member
    Posts: 2,613

    "Just get it fixed and send me the bill." Work for a realtor sometimes and thats usually the way it goes.
     

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