..Do you let them do this? Especially the back part under "Terms and Conditions." Went to sign a contract with a new clent and they picked at everything on the contract. No big deal until we got to the part that said they would be charged a $10 late fee. He said "I don't want to be charged a late fee!" I said, "Well you will and it will stay in the contract!" His wife calmed him down and he accepted. Then we got to the end where is says that I may need to take legal action if not paid. That he will be responsible for all charges, including additonal charges, collection fees, and resonable attorneys fees if his account is unpaid. He went ahead and crossed that part out and said I refuse to agree to that. I told him that it is standard and I told him to pull any contract he has signed before and he will see it. He said I was treating him as if he woundn't pay and I told him that he was showing to me that he wasn't by crossing out the one part that makes a big difference. So I grabbed my contract and left. I can't believe people do this to us just because I am the "lawn guy" and not the cable co.!!!!!!!!!