Back when I was still cutting lawns myself, I don't think I ever left a customers' gate unlatched or open. Probably the same for most of you. It's just common sense, right? You go through a door, you close it behind you. I never even had to think about it. It was just second nature. Well, ever since I've had employees this is an ongoing problem with them. Now to their credit, they are good about closing the gates 99% of the time. But 99% don't cut it when it means that that 1% of the time when you forget, FIDO is going to escape as soon as the customer gets home and lets him out into the back yard, assuming his gates are closed, like he left them. You know how frustrating it is to chase a dumb dog around your neighborhood at 7:00 p.m. at night? Well, I don't. Because I trained my dog to come when he's called. But apparently for a lot of people, it's a major hassle because their dogs don't mind. And I sympathize with that. I can see where it would be hella frustrating. I even went so far last year as to add this to the checklist that we leave on people's doors every visit; ____ Closed, Latched, and Checked all gates. And at the time, I told our crews that EACH person on the crew had to check EACH gate EVERY TIME. They were ALL responsible for closing the gates. We lost 3 accounts last year because of this and I was sick and tired of it. Well, guess what happened again this week?!?!? You guessed it; They left one open again. And of course, Fido got out too. Fortunately for me, these clients were fairly nice about it. They didn't fire us. They just emailed me and asked that we be more careful. So the next day we had a company meeting. First, I started off by having the guys that did it bear their azz and bend over while I whipped it with a leather mexican whip they had given me from their recent trip to Mexico. Ok, just kidding. But I felt like doing that! Anyway, I did have a company meeting and I explained that if this happens again, each member of that crew is going to lose 50 cents per hour for the entire next 15 days. They all understood and agreed it was fair. Anyway, it's just so frustrating! My workers are great in most ways. Don't get me wrong. They do great work and our clients love them. But this part just aggravates me! Anyone else have employees that do this?