Comments / Suggestions please

Discussion in 'Lawn Mowing' started by ProSvcs, Mar 6, 2005.

  1. ProSvcs

    ProSvcs LawnSite Member
    from MD
    Posts: 84

    I have just built a new auto attendant for answering the phones. The attendant will ring several phones untill someone answers, The last one will be my mobile.

    I have recorded the voice prompts. Could some of you call the attendant, listen to the messages and give me some input?? (443-485-9458)

    Do you think I should include an option where I list all of my services??

    Thanks in advance

    Jim
     
  2. ProSvcs

    ProSvcs LawnSite Member
    from MD
    Posts: 84

    The attendant does not forward to mobile yet, that will be done tonight.
     
  3. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Posts: 8,745

    I haven't tried it, but how many rings does it take before someone answer usually? Because after 4 to 5 rings, most people will hang up
     
  4. ProSvcs

    ProSvcs LawnSite Member
    from MD
    Posts: 84

    It will typically roll to unavailable or busy voicemail within 4 rings. I can configure it to add a short pause between rings that are heard by the caller. this will allow me a little more time for the pbx to find me. I can also automatically put the caller on hold with music while the pbx searches fro me in the background, I think that may be a better option.

    What do you think??
     
  5. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Posts: 8,745

    I say you should say something about please be patient while your call is being forwarding, and yes I would have music
     

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