Communications with customers??

Discussion in 'Lawn Mowing' started by KirbysLawn, May 15, 2001.

?

What are the most common ways your customers contact you?

  1. Office phone

    9 vote(s)
    25.7%
  2. Pager

    1 vote(s)
    2.9%
  3. Nextel

    4 vote(s)
    11.4%
  4. Sprint

    4 vote(s)
    11.4%
  5. Alltel

    2 vote(s)
    5.7%
  6. Verison

    0 vote(s)
    0.0%
  7. AT&T

    1 vote(s)
    2.9%
  8. Home Phone

    11 vote(s)
    31.4%
  9. Other

    3 vote(s)
    8.6%
  1. KirbysLawn

    KirbysLawn Millenium Member
    Posts: 3,486

    Just wondering what methods you use to stay in contact with your customers the most! If I missed any big companies please let me know.

    Ray
     
  2. awm

    awm LawnSite Gold Member
    Posts: 3,354

    a cell phone would help me a great deal.stanley co is
    just not served well yet.ive tried two services an cancelled
    as they werent dependable.
     
  3. cos

    cos LawnSite Addict
    Posts: 1,253

    I NEVER give out my cell phone #. I had one customer abuse it. Calling all the time for the stupidest things. I would not even give it out to high dollar accounts. I like to burn up my minutes on what I feel are important calls.
     
  4. tpirobert

    tpirobert LawnSite Member
    Posts: 207

    I have more current and new potential customers using email to contact me. No website yet, but I put email address on flyers. The upper income customers like to use it.
     

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