Ok, so anyone who has read my threads knows my company has gone from just me to a couple crews in the past two years. Along with that has come ALOT of trial and error. I took on a handful of mowing contracts two years ago for the sake of building accounts. Soon after I stopped mowing the lawns every day because I had a crew doing it. This spring I have been putting in extra hours myself to help the lawn crew stay caught up with their lawns due to spring growth and alot of rain. There are some lawns that we mow that now I am sitting on my rider thinking to myself, "wow, Im really not making anything on this lawn for the time its taking". Now I know there are a million threads about mowing not being profitable, but there is a margin on it, though I think we've all taken a lawn or two in our day because the person was a friend of the family or the wife was just really hot... so is there any morally and legally correct way to say, "hey listen, I know we've cut your lawn for $35 for the past two years, but recent review of the time and fuel it takes to mow your lawn shows that your price does not work with our margins." there is a clause in my agreements (which are signed by every customer every year) that says prices and terms can change at any time, but it just doesnt seem right to do it. Do I just suck it up one more year, chalk it up to experience, and make the necessary adjustments next year? Currently I have to turn down new customers because we have so many, but weeding out the lower profit ones is something I wanna do because its killing me to mow a lawn for like $2 a week profit! And I know it takes longer to cut in the spring and it kinda evens out in the summer, but then thats another thing- people complain when you cut if they think it "doesnt need it" and think you should charge them less when it takes you less time, but then I always say, "i dont charge you more in the spring when its a foot long!" sorry that was just a rant and vent... this site seems to be a good place for that.