Contacting customers?

Discussion in 'Lawn Mowing' started by Stoner, Feb 20, 2001.

  1. Stoner

    Stoner LawnSite Member
    from MA
    Posts: 19

    Do any of you guys call or write your customers before the start of the season or do you just greet them when you do their property?
  2. Scraper

    Scraper LawnSite Bronze Member
    Posts: 1,656

    I always send them a letter maybe a month or so before I plan on being out to start. I usually start it something like "I currently have you on my calender....if my calender differs from yours please contact me." Then I'll solicit new work such as mulching for customers I may have picked up later in the season last year that I didn't get the chance to perform the service for.

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