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Discussion in 'Business Operations' started by Turtle II, Aug 22, 2002.

  1. Turtle II

    Turtle II LawnSite Member
    Posts: 152


    Registered: Feb 2002
    Location: pa
    Posts: 195
    well you've probably heard this so many times you are sick of it...but I can tell you as a new guy in this biz it does work...every single mow customer I have is on a contract. Its all in how you sell the contract...you have to make the point that often you'll be mowing more than every 7 days....right now maybe every 14...but the bottom line is they have a landscape that is going to cost 'x' dollars to maintain for 9 months....sell it like insurance..."peace of mind". And you also need to make the point that profesional service providers cannot maintain a professional business by waiting on the lawnwoner to call...if they dont understand that, you may not really want them as a customer..Now we are in some very dry times...so on those accounts where I am mowing less, I go in and trim, cleanup, fill holes,deadhead flowers, whatever...there is ALWAYS work to do in a landscape. In this way I am maintaining my revenue stream, the ccontract is being fulfilled as agreed to, and the client is getting 'his moneys worth". I know alot of guys dont do contracts, but frankly, I cant see how you can survive in this biz without them...I have not had ONE customer have a problem with this.....because I sell the concept right up front before a blade ever turns....give it some thought..good luck


    What you have said about a contracts makes perfect sense to me.

    If you have some time do you think you could send me a copy of your contract? And maybe some more info on how you approach your customer about the contract, etc. ???

    I appreciate any info or details you can give.

    There is only one thing I don't understand with your theory.. How do you distungish between the times when you only mow, trim, blow & go and then other times when you trim hedges, do flower beds, fill holes, etc. How do you separate that when selling the contract? What if it rains every week and you are always busy mowing with little time for flower beds and extras?

    Do you specify you'll trim hedges X amount of times per season? Or that you will aerate/fertilize once spring and once fall etc...

    Thanks for any help and info / insight anyone can pass along on this....

  2. TurfGuyTX

    TurfGuyTX LawnSite Senior Member
    from DFW
    Posts: 648

    It's easy to have a clause in your contract stating the number of times are approximate. Weather and days of the week could factor in actual number of visits. Good luck.

    (*Links to other discussion forums related to the green industry are prohibited*)
  3. Turtle II

    Turtle II LawnSite Member
    Posts: 152


    Thanks a million.

    The link you refered me to had just what I needed. You were right about the downloads too!!!

    Thanks again,
    Turtle II
    Eastern NC:cool:
  4. nu83

    nu83 LawnSite Member
    from omaha
    Posts: 238

    Posty it for everyone please.

    Take care
  5. mybabyciv

    mybabyciv LawnSite Member
    Posts: 28

    I already did !!!

  6. smarino21

    smarino21 LawnSite Senior Member
    Posts: 345

    yea i gotta get into the contracts can anyone send me one or show me a good one but simple

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