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Discussion in 'Starting a Lawn Care Business' started by UtahGrassBust, Feb 20, 2006.

  1. UtahGrassBust

    UtahGrassBust LawnSite Member
    Posts: 31

    The past 2 years we have not had people sign summer long contracts.

    I hate signing contracts like the cell phone companies have, cancelation fees can make you bitter.

    We do have a service contract that say "I pay when your finished with each job."

    How do you guys feel about contracts and what are your terms, cancel fees, ect.payup
  2. ed2hess

    ed2hess LawnSite Fanatic
    Posts: 13,201

    Contracts keep the money rolling in year round. And people don't like to be paying different amounts each month. The days of paying for each mowing and sending bills are going. They now want to pay on line. If they cancel we require 30 day notice. We take the number of mows performed times the mow rate and calculate a total and substract the total they have paid. The amount we charge for mowing when they cancel is higher than the amount to calculate the monthly charge. All that is spelled out in the contract. Some people like to try cancelling in late winter thinking that no mowing is getting done so why pay. ONce they really understand they are paying for work already performed they settle down and continue. Many people don't know math 101!!
  3. UtahGrassBust

    UtahGrassBust LawnSite Member
    Posts: 31

    Do any potential customers get scared away by a years contract.

    We only mow 6 months a year.
    +spring clean

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