Smallaxe made a great point.. take note. Treat the problem not the symptom. Great advice for someone just starting out. Now that easy to say and it's sometimes hard todo, because you need to know what symptoms are related to what problems. That's where this site come in realy handy. Someone has already encountered the same situation and will have a solution to the problem. We all want to make money, period. But the passion you have about your lawns will shine thru and enentually make you money year after year. People know when you care. Make those extera trips to talk with your client, if you are passing close buy, stop in and check things out, spray a few weed if needd... leave them a note saying I stopped by and sprayed a few weeds (or something to that extent) and at the bottom NO CHARGE. Trust me, they will become a valued customer.