Could use some advice

Discussion in 'Lawn Mowing' started by Turf Luck, Mar 16, 2005.

  1. Turf Luck

    Turf Luck LawnSite Member
    Posts: 2

    I'm just getting started in the business, bought my equipment today as a matter of fact, and I could use some advice on a couple of things. First of all, I'm wondering if I should shell out the $2,200 for a bagging system now for my SCAG Tiger Cub or will I be able to get any business with the Hurricane mulching system already in place. I definitely plan on getting the bagging system this fall to bag leaves. Secondly, I was wondering if I need to get written contracts for all residential jobs. I've heard from a friend in the business that this scares customers away when you come at them with a year contract, but if your work is good, they will keep using you (verbal agreement). Also, any other advice would be greatly appreciated. Thanks!
     
  2. Toy2

    Toy2 LawnSite Bronze Member
    Posts: 1,924

    Not sure on your equipment, someone will answer your post, as far as the contracts I found that customers in my area shy away from having to sign anything that has to do with lawn care, so I am just using verbal methods, I have not been don't this very long, but had to add my 2 cents!! :)
     
  3. theturfsurfer

    theturfsurfer LawnSite Member
    from mtka,MN
    Posts: 102

    I have always used a contract only I label it an agreement. I explain to my customers that it explains everything that is included and the price for a specific service, it prevents any misunderstandings down the road. It also explains my policies on late payments and terms for payment.
     
  4. Turf Luck

    Turf Luck LawnSite Member
    Posts: 2

    Anybody else?
     
  5. marko

    marko LawnSite Senior Member
    Posts: 963

    Welcome Turf Luck! Cant answer on the leaf collector/bagger. I am not using contracts (would one hold up on residential anyway?? and would it worth fighting if they tried to get out of it???) and why would you force somebody to keep using you if they are not happy??? You do open the door for the low ballers this way, but they usually end up cutting their own throat (dont show up, get too busy, etc.) and if you did a good job they will call you back (at a higher rate of course). An agreement is ok to explain the terms, or a policy sheet.
     
  6. launboy

    launboy LawnSite Senior Member
    from indiana
    Posts: 273

    exactly what i do, "contract" is a scary word. "Agreement" is much more friendly sort of speak. I just have them sign it so they have to pay and down the road i don't get screwed.
     
  7. procut

    procut LawnSite Bronze Member
    Posts: 1,853

    In regards to the collection system, I would wait and get in in the fall.

    I call my "contracts" "service agreements", becasue I think it sounds less intimidating. Basically for residentials the service agreement will say what will be provided and at what price, and detail payment instrutions, it can also include clauses to relieve you from liability ie. not responsible for damage to sprikler heads or items left on turf. For residentials service agreements or contracts are not always nessesary, but are nice to have.
     

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