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Coustumer Wont Pay!

Discussion in 'Starting a Lawn Care Business' started by 0money, Oct 23, 2004.

  1. 0money

    0money LawnSite Member
    from Around
    Posts: 62

    I got a question? I got a costumer on a 12 mounth service agreement she paid the first mounth at sighnning and she hasnt paid anything sence. She keeps saying the check is in the mail .but she only lives down the road from me it shouldnt take more than three days to get here. So what can i do leagally to get my money? Ive never had this problem before ? What rights do i have. :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry:
  2. Frontier-Lawn

    Frontier-Lawn LawnSite Silver Member
    Posts: 2,949

    how many months behind is she. and do you have a signed contract at hand

    HOOLIE LawnSite Gold Member
    Posts: 3,981

    I think you asked this question in the other forum. Are you still doing work for her? If so, send her a letter stating service has been cut off due to lack of payment. Follow up with a phone call. Might be a situation where she's been laid off or something. If you can't reach some arrangement as far as payment, go ahead and take her to Small Claims Court.
  4. Lux Lawn

    Lux Lawn LawnSite Silver Member
    Posts: 2,267

    Take her to Small Claims Court maybe she will pay you when she gets the notice for court.
  5. LCME

    LCME LawnSite Senior Member
    Posts: 430

    Give them notice you have stopped services until the dept is paid in full. Go over there and demand payment now. Make sure other neighbors see you. Embarrass the crap out of them. Get your money and run!. Good luck, LCME
  6. TClawn

    TClawn LawnSite Silver Member
    Posts: 2,036

    send her a letter with a notice that if she doesn't pay up by so and so date you will file a lien on her property along with a $400 "filing fee"
  7. Smalltimer1

    Smalltimer1 LawnSite Bronze Member
    Posts: 1,223

    Get a court order judgement on something of hers, such as her car. Then you'll have her attention--she'll pay up real fast when she sees you loading her car on a trailer headed for your house, and when she protests, show her the papers.

    "You want my services???? Well you have to pay for them to get them."
  8. MMLawn

    MMLawn LawnSite Gold Member
    Posts: 3,569

    SURELY you also stopped mowing months ago when she stopped paying??????
  9. petergrimm

    petergrimm LawnSite Member
    Posts: 2

  10. Groundcover Solutions

    Groundcover Solutions LawnSite Bronze Member
    Posts: 1,254

    We had a customer who owed us around 300 for miscellaneous services back in my mowing and landscaping days. She told us the same thing the check is in the mail... Well the check never came so we sent repeated letters finally I got fed up and went directly to her house. She told me the same old story so I left but before i left I told her I would be back to collect if I did not receive the check in the next few days. Since she lived close to me I would drive by when ever I was in the area. If I saw she had company I would stop by and make sure every one visiting knew what i was there for. I would also stop by at dinner time and just at random times that are not convenient for her until she got the picture and payed up. Now that we service larger accounts we just stop service. In my industry this is quite effective with the large landscaping companies because they are on dead lines and if we don't service them for two or more days they are not getting around 1000 yards of material down that they needed. Had one company that we required a weekly pay check from they did not pay the bill was around 20,000 so we stopped service and worked on other clients the next day I had a check in my hand.

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