I am new to this industry and in formulating a business plan. It is evolving as I experience the different situations out there every day. I am really intrigued by those who require a card on file (MowHouston for one)with your company as to the customer's acceptance or hesitancy to do this. It seems like a great idea but do you encounter much resistance? By the way, this site and you contributors to it are extremely beneficial to the new guy starting out.