Got a call last week for a clean-up and mow. It's getting way late to be getting a call like that, and the man was obviously pretty old, so I asked if they were just getting back from Florida or something. He said, "no, just getting back to reality." So I went to look at it. No spring or fall clean-up, the lawn edges are grown in a couple of feet with weeds, ferns, bittersweet etc. Dumpy little house with overgrown shrubs and trees against the house and hanging over the roof...needs lots of work. Well, the couple was really nice, seemed poor so I discounted my normal $50/hr rate to $40/hr and told them $200 max to get it in shape. They called back later that day and said to go ahead...I scheduled to do it today. Last night, the woman calls and said that her and hubby are arguing about what needs to be done and could I hold off for now until they get things straightened out amongst themselves. I said sure, no problem. About an hour later, the man calls and says his wife is wacked out and wants to know if I can just mow (no clean-up). I said, well...I don't usually do that, but if that's what they want, O.K. (he never asked how much it would cost). Then about an hour later, she calls (getting smart so I didn't answer the phone). She leaves a message and says that her husband called while she was out, and that he says it will only cost $50 to mow, but no he didn't ask me. She wants me to call back with a firm price. My first instinct is to run like heck...I don't really need the work right now. My second instinct is to just mow the darn lawn for free...money must be a serious issue for them if they're arguing about getting their lawn mowed for the first time in a year. Man, I can't believe that it's such a big deal to these people and that they're actually arguing about it.