Customer calls back 1 year after I gave estmate!

Discussion in 'Landscape Architecture and Design' started by kootoomootoo, Sep 28, 2006.

  1. kootoomootoo

    kootoomootoo LawnSite Platinum Member
    Posts: 4,369

    Guy called today 1 year after I gave him an estimate on a lawn install.

    Nothing fancy basic lawn install, topsoil and a few foundation beds.
    The landscaper hadnt showed up as yet in a year and he wanted to check my availability. I said the price is what it is $3200.

    "But my landscaper quoted $1650" .....yeah and he hasnt showed in a year.

    "umm ahh i'll think about it"


    HE IS ALSO HARVARD GRAD LAWYER :confused:
     
  2. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Posts: 4,900

    Must be gonna give the other guy a FEW more days to show :laugh: :waving:
     
  3. JimLewis

    JimLewis LawnSite Fanatic
    Posts: 6,842

    I get that occasionally too. I have had a dozen or so like that in the past year or two. Only it usually goes more like this, "Hi, Jim. You gave us an estimate about a year ago. I don't know if you remember or not (NO!) but we have the money now and we're ready to get started. Are you still able to do the work?"
     
  4. yrdandgardenhandyman

    yrdandgardenhandyman LawnSite Senior Member
    from midwest
    Posts: 953


    That's because he wants it done for $1650 and he's still trying to find someone who will do it for that price.
     
  5. AGLA

    AGLA LawnSite Bronze Member
    Posts: 1,749

    I hope you all have a length of time that your proposal is viable written into it.

    "This proposal may be withdrawn if not accepted within 30 days." can be a very important line.
     
  6. kootoomootoo

    kootoomootoo LawnSite Platinum Member
    Posts: 4,369


    The way the industry is going in 10 years it will be a dream to get $3200.
    Just look back 10 years ago.
     
  7. yrdandgardenhandyman

    yrdandgardenhandyman LawnSite Senior Member
    from midwest
    Posts: 953


    I have customers that I could charge twice that and they would be happy. I don't because it would be unfair. It's no more right for me to take advantage of the customer than for them to take advantage of me. Keep only the good clients.
     
  8. ACutAbovesiny

    ACutAbovesiny LawnSite Senior Member
    Posts: 590

    I agree with putting a deadline for estimates. The price you give one year may have higher expenses the next.
     
  9. AGLA

    AGLA LawnSite Bronze Member
    Posts: 1,749

    It does more than protect your price. It makes people get on with it or forget about it.
     
  10. Grimmy

    Grimmy LawnSite Member
    Posts: 38

    After all is said and done.
    Nickel and diming!
    Not a good way to do business.
     

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