customer care sheets

Discussion in 'Landscape Architecture and Design' started by B. L. Landscaping, Nov 13, 2007.

  1. B. L. Landscaping

    B. L. Landscaping LawnSite Member
    Posts: 178

    Does anyone have a sample of a care sheet they give customers after seed, sod or plantings I could look at. I am starting to make one and could use some ideas thanks.
     
  2. Stillwater

    Stillwater LawnSite Platinum Member
    Posts: 4,834

    I don't use this kind of thing becouse I always end up doing the careing otherwize i would just memo myself.


    just write down a breife discripton of every thing you planted and how it is cared for.

    think about trying to upsell them and get paid to care for it yourself unless you don't want those billable hours
     
  3. B. L. Landscaping

    B. L. Landscaping LawnSite Member
    Posts: 178

    what i am looking to see is how people set up a sheet explaining how the customer needs to water plants you install or their new turf. I do not know how I want to set this up on paper.
     
  4. Mike33

    Mike33 LawnSite Bronze Member
    Posts: 1,649

    I have one for hydro-seeding i will try to figure out how to send to you. If you would pm me with your e-mail and physical address i will mail if neccessary i will be glad to help you out. I felt handing out a sheet they shouldnt forget and has been very help full.
    mike
     
  5. Mike33

    Mike33 LawnSite Bronze Member
    Posts: 1,649

    Ill try this way.
     

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  6. B. L. Landscaping

    B. L. Landscaping LawnSite Member
    Posts: 178

    Thanks mike that really help customers know how they should maintain it after seeding so there is less call backs. this will really help.
     
  7. Mike33

    Mike33 LawnSite Bronze Member
    Posts: 1,649

    sure, you might check grammer and your opinion but it has been a help for me this year. I add to add the part about moving sprinklers from same spot. Had a customer this year called me about a spot that wouldnt grow, said it was like a fungus. I went over and checked around the sprinkler about 3' circle it was a fungus, she never moved the sprinkler and saturated it. She told me my sheet didnt say to move the sprinkler. You get that kind at times. Good luck to you.
    mike
     
  8. B. L. Landscaping

    B. L. Landscaping LawnSite Member
    Posts: 178

    anyone with any plant care sheets?
     

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