Customer HELP

Discussion in 'Lawn Mowing' started by stuntmanlogan, Jul 14, 2008.

  1. stuntmanlogan

    stuntmanlogan LawnSite Senior Member
    Posts: 491

    I need some help again with a lawncare customer. He called and told me hes been in the hospital for the past 6 weeks, so he was wondering if i could go grocery shopping with him tomorrow becasue he cant pick up heavy things he said it would only take an hour i told him i could. Has anything like this ever happen to you and how did it go. Thanks
     
  2. Ric3077

    Ric3077 LawnSite Bronze Member
    Posts: 1,113

    Odd...I guess I would do it for a good customer, but I would bill him my hourly rate of $65/hr. If that was no good for him, I would recommend he call PeaPod or some other grocery delivery service.

    PS I didn't know the grocery store had heavy things?
     
  3. capelawncare.com

    capelawncare.com LawnSite Fanatic
    Posts: 8,136

    I would do it for him for free if he were a good customer. Only good things can from it.
     
  4. Ric3077

    Ric3077 LawnSite Bronze Member
    Posts: 1,113

    He is going to expect it every week...it's good to be nice but your time is worth something...
     
  5. stuntmanlogan

    stuntmanlogan LawnSite Senior Member
    Posts: 491

    I think im going to tell him i can do it now but i think im only going to help him unload and not go shopping with him and tell him im to busy to go shopping for an hour. thanks
     
  6. PLM-1

    PLM-1 LawnSite Bronze Member
    Posts: 1,640

    .....are you sure he just wants you to "grocery shop" with him!? :laugh:

    I mean seriously, who on earth asks their "lawn boy" to go to the grocery store with them? Maybe you should help him load instead of ..unload.. out in public..around people :waving:
     
  7. mississippiturf

    mississippiturf LawnSite Senior Member
    Posts: 674

    The request seems kind of weird to me. Lawn service/taxi/escort/bag boy?

    I only have time to service lawns myself.
     
  8. stuntmanlogan

    stuntmanlogan LawnSite Senior Member
    Posts: 491

    I think its really weird but i dont know what to tell him and how to say im busy
     
  9. PLM-1

    PLM-1 LawnSite Bronze Member
    Posts: 1,640

    Does he have a large panel van?
     
  10. stuntmanlogan

    stuntmanlogan LawnSite Senior Member
    Posts: 491

    No he just got out of the hospital and is in rough shape. Hes a good customer in a good part of town i just really dont want to do it and i cant think of something good so say.
     

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