I recently dropped a customer who was a huge PITA. She called me today about a job I did over two months ago and told me to come do it again. I told her that I won't ever step foot on her property again and she said she was calling the BBB. Is this something I should worry about, or is the BBB pretty much a thing of the past? I received payment AFTER the job was completed. She is just mad because I dropped her. Is a BBB complaint is something to worry about? If so, what should I do to prepare for this? I have already set her file aside, with all payments and work completed laid out.