I took on a large residential job to trim shrubs (4 sides of well manicured shrubs in upper end neighborhood). I charged $400.00. It took 6 hours as a solo. They had ordered 2 dump trucks of mulch to go over the top after trimming. I removed (10) 32 gallon bags of debris from this house. I raked the shrubs after trimming and removed all large debris. I blew off the sidewalks and yard when I was done. There is very little left on the ground. The whole point of waiting on the mulch is to be able to cover up any remaining debris. Anyway, when I called her this morning to ask how she liked the job she said that she is not satisfied with the clean up and said that she was going to have to clean again before laying the mulch. I made an appointment with her to go back out and discuss the situation. I will do my best to satisfy this customer because I am trying to get more work out of the area BUT... where do you draw the line? And, do you guys have any suggestions about how to handle difficult customers?