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Customer testimonials

Discussion in 'Business Operations' started by Bunton Guy, Nov 15, 2012.

  1. Bunton Guy

    Bunton Guy LawnSite Bronze Member
    Posts: 1,743

    I've been trying to gather customer testimonials for close to a year now.

    I want to use them on my website & print work. I've sent out post card surveys to all clients with questions about our services and a spot to write a testimonials & or suggestion. As an incentive I noted on the survey that for each survey returned I would donate $5 to our local Levine Childrens cancer hospital.

    Out of 55 I got 18 back! with only 3 of those leave testimonials. Two had complaints & or suggestions.

    All that came back said we met or exceeded their expectations. And all said they would suggest us to friends,family or neighbors.

    I have been on some other competitors websites and noticed some have pages & pages of testimonials! Makes me mad that I can't get a peep out of my clients.
     

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