Today we had a tight route for our T3000. 20 lawns to do -- 12,000 to 40,000 sq ft. 19 of the 20 got done, but one lawn was not treated, and here's why......... ___ pulled up to unload the ride-on, but before he got out of his truck, the lady said "no way". He asked why... She said she was weeding her flower beds. Problem was, both she & her hubby were plopped in their lawn chairs drinking iced tea....not doing anything but sitting. The lady asked him to wait for an hour -- then come back to treat her lawn. Our prob was we were 'running a route", and we would be out of the area in one hour. My applicator told her we would return in a month.......that made her mad. Then she called the office saying she was offended cuz she could not understand why we would delay her lawn's schedule for a month. (okay - it would actually be 2 weeks). She & her hubby do not work, and they are always home. Always holding us up when we attempt to treat their lawn every darn time. Yet they are unwilling to pay us for our extraordinary time spent on their property every time we are there. When the lady called in, she said my guy got out of his truck. This was also a lie. She also said he "sped off" exceeding speed limits.....prob is, it was a corner lot, so "speeding off" is impossible. Especially when there's a stop sign. I guess my guys work for free, and our trucks get 80 miles per gallon. Anybody else have customers who don't know the price of gasoline or what employees expect to get paid?