Customer wants to "one month trial service" me!

Discussion in 'Lawn Mowing' started by stephen424, Mar 30, 2010.

  1. unkownfl

    unkownfl LawnSite Gold Member
    Posts: 3,838

    You make no sense your either an employee or your own entity. If you want to be his part time gardener take the job. If you want to be in business walk away from the prospect.
     
  2. fiveoboy01

    fiveoboy01 LawnSite Silver Member
    Posts: 2,988

    I guess I'm the only crazy one here who would try to cater to the customer's needs(within reason), do my best job and hope that he uses me on a more permanent basis.
     
  3. Hawg City Lawns

    Hawg City Lawns LawnSite Bronze Member
    Posts: 1,072

    look you work for the customer they tell you how they want things done and you do it so i guess you could call yourself an employee of that person and that pretty much applies to any service industry job... someone that doesnt work for the customer wont be in business very long
     
  4. mdvaden

    mdvaden LawnSite Bronze Member
    Posts: 1,934

    Just the acreage comments alone are warning bells.

    It also shows traits of a controlling personality.

    Time to turn the other way it seems.

    EDIT >>> One more thought. They probably figured out the acreage thing and know that you can handle it. You know what that means? No, not that they are after a freebie - which they probably are. It means a good chance they are lying to get a freebie. And I hate liars far more than free-loaders.
     
  5. fiveoboy01

    fiveoboy01 LawnSite Silver Member
    Posts: 2,988

    The OP never stated that the potential customer was asking for the service for free during the trial period.
     
  6. mdvaden

    mdvaden LawnSite Bronze Member
    Posts: 1,934

    There are two kinds of Freebie folks.

    Those who don't want to pay.

    And those who want to be free of a commitment.

    One important clue in the OP is that the person questions the ability to handle the small lawn, when references have huge lawns by comparison.

    Sounds odd the the person does not want to commit.

    But in context, yeah, it seems worth assuming that the person is willing to pay unless they say otherwise.
     
  7. rjh4758

    rjh4758 LawnSite Member
    Posts: 220

    I was married to smoking hot nut job once, not worth it.

    Customer might be PITA or just looking for a freebies or they could have been burned by a hack job in the past. He sounds like he A PITA but the one month trail might give you the chance to feel him out as well. I would take him on only if his time frame fits into your route and the one month trial would not be free. I would mow for the month then at the end of the month hand him the bill and ask him to sign a service agreement if you want to continue working for him that is.

    If he refuses to pay just explain that if he refuses to pay that you will place a lien on his property. Send him monthly statements of past due and in the off season file the lien. Rules and processes for doing this varies state to state but you will get your money if he ever goes to sell his home.
     
  8. topsites

    topsites LawnSite Fanatic
    Posts: 21,654

    Now, to play the devil's advocate, lets assume...

    Could it be, is it possible?

    That the customer's lawn isn't 1/2 an acre, but a full acre?
    The difference being the customer realizes this guy is new...
    Granted I had assumed that a senior member of LS with 270-odd posts to their name wasn't on their first lawn anymore.

    Could it be, is it possible?

    That the customer did not get satisfactory answers out of those 7 references?
    If so that's seriously odd, especially considering WE pick those.

    That having been said I'd probably still politely decline, then again I don't
    go up to new customers contract in hand...
    Not even after 8 years, I just don't do that.

    So one does wonder, that is, after what Md said, this came to mind.
    And...

    I'd probably still politely decline :p
    But it does make things a ways tougher.
     
    Last edited: Mar 31, 2010
  9. clydebusa

    clydebusa LawnSite Bronze Member
    Posts: 1,660

    Could always refer him to the competition. LOL:cool2:
     
  10. grass4gas

    grass4gas LawnSite Senior Member
    Posts: 473

    Since he asked you for references...maybe you should ask him for his SS# so you can do a credit check on him, so "YOU" can be sure "HE" is creditworthy:laugh:.

    I've been in this business long enough to know when to say no and just :walking: away.

    Forget about the money for one second. Mentally this kind of person will drain you. Will he be calling about every little petty thing...2 blades of grass on the driveway that didn't get blown off. If it rains for 2 days in a row, he will still expect you to be there on Friday....ect, etc, etc.

    Only you know what kind of person this will be in the long run if you decide to go along with the "Trial period". Personally, knowing what I know now in this business, I would politely decline his offer and walk away.

    Good luck
     

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