Customer's giving out pricing for you?

Discussion in 'Lawn Mowing' started by dcgreenspro, Nov 6, 2006.

  1. dcgreenspro

    dcgreenspro LawnSite Senior Member
    from PA
    Posts: 688

    My mom's best friend's brother has cancer. They needed lawn care (fert and weed control BAD) but they just wanted mowing. Now, the guy has cancer, friend to my mom, etc. so i knock a couple bucks off my weekly charge. Makes everyone happy. Problem i have now is that she told a couple of neighbors what i charge her and i didn't think that was right. She has a little less than an acre full of weeds that i do for 40/week. It isn't that bad becasue i can get done in 45 minutes. But what would you do if you gave someone a deal and they started telling everyone that is what you charge?
     
  2. PROFESSORRAIN

    PROFESSORRAIN LawnSite Member
    Posts: 246

    Tell them they are getting a terminal discount do you have terminal problem and you can have that same -$:dancing: :drinkup:
     
  3. davidcalhoun

    davidcalhoun LawnSite Bronze Member
    Posts: 1,022

    Everybody is terminal. Some later, some sooner.

    Could you mow these extra yards during the same stop each time? I always like it when I do not have to waste time and expense of driving.

    Politely inform the current client that you gave her a special price because she is a friend of your mom (don't bring up the medical/cancer thing). Then tell her that you can't afford to offer the same discount to others.
     
  4. LawnScapers of Dayton

    LawnScapers of Dayton LawnSite Silver Member
    Male, from Dayton, OH
    Posts: 2,574

    Just be honest..... if they don't like that then you don't want to deal with them anyway.....

    D
     
  5. PROFESSORRAIN

    PROFESSORRAIN LawnSite Member
    Posts: 246

    I was making a little joke but i'm sure everyone understands what the meaning was.also tell the original person who started this for you that you appreciate the good word for your services.He probably doesn't have much to laugh about right now could make things a little lighter for him to get a laugh.
     
  6. MattsMowing3535

    MattsMowing3535 LawnSite Senior Member
    Posts: 386

    I aggre, Just be honest they will understand. If not then there a pita
     

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