I have a new customer who claims to prefer the "natural look" as opposed to the manicured lawn. Now mind you she lives in a neighborhood where every lawn is perfectly manicured. People who are cheap amaze me, she has actually convinced herself that she prefers her jasmine edged, yet not smooth and topped, and Japanese Yew (sp?) trimmed in a Xmas tree form rather than boxed. This clients yard has ultimate potential yet she just has to disagree with everything I suggest.