Yes I'll be bitching!! I busted my drive belt today and didn't have a spare, called the dealer: "we do not stock those!" I called the dealer (again) to check on my backordered relay switches (you know the ones from the 12/07 recall). supposedly they came in last week, they didn't call because they "lost my number" I gave up on the fusion blades I ordered in October!!!!! Got them shipped from PA And that is just my short list, a number of my friends and colleague who run Hustler can easily expand the selection to make your head spin. Why Hustler is allowing this type of company to remain a dealer is beyond me, these folks are too busy servicing Lowe's Home Depot and WalMart to want to make time for commercial operators. Regrettably it means that unless someone will pick up a dealership in my area (closer then 45 minutes one way) by the time it is necessary to upgrade I will be switching away from Hustler! And mind you. I like my Hustlers, I hear that the reps hands are tied by legal maneuvering by the dealer so perhaps it is time for corporate to step in. It so happens that the local Ferris/Walker dealer might be interested in a maintenance deal for Hustler. Now that would be good news. sorry for venting, but enough is enough!!!