We went to our local dealer last week and bought a Husqvarna 165 blower. We already run a 145 and love it. The blower had a frame mount throttle. I asked about the tube mount version and the dealer told me that this was the style that Husky was going to. Bought it, used it, hated it. Went to the Expo and saw only tube mount 165's. Went back to the dealer Mon. morn and said that this blower wasn't going to work out for us and could we exchange it for the tube mount. Dealer says he doesn't have them and won't be able to get any more shipments from Husky any time soon. (Didn't call or check, just knew this info off the top of his head). Told him just to refund our money. He did. We called Lowe's and they would be able to get a 165 within 21 days. Called other equip. dealers in the state and they would be able to get one within 4 days. We called our local dealer and asked why they told us none were available. They didn't have a good answer. We told the dealer that we had several occasions where we had received poor service from them and would not consider buying from them again any time soon. We had went to this dealer trying to buy a ZTR this year. We were talking to the salesman and he walked away from us when the owner of another larger LOC walked in. We left and spent the $6000.00 somewhere else. When all this blower stuff happened, we reminded our dealer of that incident. He told us that the other LCO owner DEMANDS respect and that's the way it is. The other LCO has purchased 10 units from him (over several years). Just because we can't buy as much equipment, this is no reason not to take our business seriously. I'm sure that every LCO only started out buying one or two pieces of equipment at a time. We've been in business for 3 years, we're stable and to the point where we are buying more and more each year. Are we the only ones that have dealers like this?