Do you have customers you have never met?

Discussion in 'Lawn Mowing' started by yz250fpilot, Feb 27, 2004.

  1. yz250fpilot

    yz250fpilot LawnSite Member
    Posts: 168

    How many of you have customers you have never met.

    I have never met approximately 1/3 of my customers.

    They responded to advertising. I called back with a quote after seeing their lawn, and they said do it. I send them a bill, and they send me a payment. No contact whatsoever.
     
  2. specialtylc

    specialtylc LawnSite Bronze Member
    Posts: 1,656

    Yeah, I have a couple like that. Had a few I worked for that it was 2 years before I met them face to face.
     
  3. MudslinginFX4

    MudslinginFX4 LawnSite Bronze Member
    Posts: 1,170

    I have met or talked to all of my customers at least once. I try to make it a priority to see most of them a couple of times a year though. I think it just lets them know that I care and also helps when they are "underbid" by someone else not to let me go.
     

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