Do you own a Gravely mower?

Discussion in 'Gravely (Archived)' started by Gravely Commercial, Mar 19, 2013.

  1. uzupan

    uzupan LawnSite Member
    Posts: 63

    I also forgot to mention. The Gravely product specialist called my dealer on his day off to suggest a few things to try; and for me that spoke well of Gravely.
     
  2. GMLC

    GMLC LawnSite Platinum Member
    Posts: 4,353

    Congrats!!! Cant wait for your pics!! Let me know if you have any questions. Or need help dialing in your deck(adjustable baffles).
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  3. GMLC

    GMLC LawnSite Platinum Member
    Posts: 4,353

    52 should not cut like that. Have you checked for bent spindles? Seems like the blade spacing is wrong leaving uncut strips like that.
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  4. uzupan

    uzupan LawnSite Member
    Posts: 63

    Yes I am sure the dealer has checked all that but I will mention it to him. I am sure that Gravely has mentioned to him. Thanks!
     
  5. southerntide

    southerntide LawnSite Fanatic
    Male, from Alabama
    Posts: 5,733

    Yes Gravely is the better choice heavy duty machines and dealers always stand behind them. Could be just one of those odd mishaps.

    I know mine sounds like a rant but stuff happens, the are always buried in work and backlogs due to limited space, they stay busier than the new huge John deer dealership less than 1 mile away specifically targeting my local dealer to try to knock the small local guy out, if people want a deer mower they have to buy from them but a whole lot come to the local shop for their parts on the deer mowers.
     
  6. uzupan

    uzupan LawnSite Member
    Posts: 63

    I sent my dealer a text and he sent me a txt back and said the spindles and blades are straight. What he is going to try is putting a washer on so the blade will be a little lower. If that does not fix the problem I guess we will see what Gravely will do. The machine has done this since it was new, it has 19 hours on it.
     
  7. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Posts: 5,206

    My only experience with gravely is when I had to rent a encore mower from an equipment dealer a few years back. I was in the market for a diesel mower and asked them about a diesel gravely. He told me up down left and right how stupid it was to buy a diesel ztr and he would not sell me one . Well 5 days later I returned the pos encore and told him I bought a new diesel Kubota ztr and he turned pale. Honestly I wouldnt mind a gravely walk behind but the dealers around me who are gravely are on the level of the companies that run gravely around here. I might be in my early 20's but treat me with some respect and when I ask a question I don't deserve to be blown off. When I order parts don't put a person who most likley doesn't even know how to change the oil in a car at the counter.
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  8. southerntide

    southerntide LawnSite Fanatic
    Male, from Alabama
    Posts: 5,733

    That could very well be a issue, I know on my 05 148Z if you do not have the big washer on top of blade and the secondary smaller one on bottom contacting the blade bolt the cut can become weird.
     
  9. southerntide

    southerntide LawnSite Fanatic
    Male, from Alabama
    Posts: 5,733

    You should contact a Gravely Rep on site and them know about your dealers behavior if in fact he is treating customers in that manner and as a dealer carrying the Gravely name it would be way out of line for that kind of action with customers and terrible for Gravely also.

    It has nothing to do with him being a dealer licensed under them it is the person themselves responsible for their actions.
     
  10. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Posts: 5,206

    Being that this thread was started by gravely I thought I kinda did that. I know its not the company themselves its the dealer, but this is why I haven't even really looked at them because the dealers in my area do not reflect the image gravely has tried to set. I know of at least one other guy in another state that won't touch gravely for the same reasons. Personally I think it is usually new shops and they pick gravely because they sell. Because they are new dealers they dont have the experience dealing with customers (especially commercial guys) or experience with what is on the market other than what they carry.
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