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Do your clients ever accuse you?

Discussion in 'Lawn Mowing' started by Wells, Dec 28, 2006.

  1. Uranus

    Uranus LawnSite Bronze Member
    from Mass
    Posts: 1,624

    Some times we break sprinkler haeads and dont know it. But sometimes you have to run aroung the lawn picking up plastic and springs to hide the evidence. LOL honesty is best.
  2. ECS

    ECS LawnSite Bronze Member
    Posts: 1,733

    Never had a bad encounter about anything with any of my customers.
  3. DuraCutter

    DuraCutter LawnSite Senior Member
    Posts: 806

    Me too.

    Except the child I fathered accidentally on one condo site, the mercedes benz I set on fire last year with ricochet rocks...etc...

    sorry just had to do this....

    honest, never done nothin wrong sir :laugh: :laugh: :laugh:
  4. Wells

    Wells LawnSite Member
    from SLC UT
    Posts: 0

    It will happen eventually, it's just a matter of time. Took several years before I got my first off-the-wall accusal.
  5. Wells

    Wells LawnSite Member
    from SLC UT
    Posts: 0

    I did place the lid over the dried out spot just to show her the perfect fit. She went red in the face from embarrassment but never did offer an apology just shruged her sholders and said "My kids must have done that".
  6. Jason Rose

    Jason Rose LawnSite Fanatic
    Posts: 5,858

    Got accused of STEALING a fricking birdfeeder one time.

    Also get accused of "spinning my mower on the sprinkler heads and breaking them off". Moron, for one, I try my best to not even let a wheel hit a sprinkler while mowing straight, and where I turn around the perimeter of the lawn there is NO sprinklers. Biggest problem is that most are installed 2 to 3 inches too HIGH and don't have any backfill around the head, plus the risers are crap. I do everything I can to avoid hitting them, but s*** happens sometimes! If I was just calmly notified that I may have broken a couple off and been asked to repair them I'd do it for free and RIGHT. But he'd rather do it himself wrong again and then bi*** at me! I was MAD to say the least. Ironically this same scenerio has happened with more than one customer and could have been taken care of by me so easily, but noooo.
  7. Uranus

    Uranus LawnSite Bronze Member
    from Mass
    Posts: 1,624

    I was mowing around a large white pine when a $80 bird feeder jumped out from behind the tree and attcked my face. My head was down and I was wearing my baseball cap. Owner never said anything to be. That thing was toast after it hit the ground. I leanded it up aginst the tree and next week there was a new one.
  8. Beau Rivage

    Beau Rivage LawnSite Member
    Posts: 218

    Only one year, but so far so good...never accused. (but I'll be watching for sprinkler heads a little more closely):eek:
  9. RedMax Man

    RedMax Man LawnSite Platinum Member
    Posts: 4,053

    i've mowed over a bunch of dog toys and kids toys but never been accused for any large damages. Being honest really pays off because because i have bumped into a flower pot or ripped a tarp and told the customer asap and they usually say thanks for being honest and not to worry about. I like having my clients gain confidents in me and not second guessing everything.

    These stories are funny onces the problem is solved.
  10. Gatewayuser

    Gatewayuser LawnSite Bronze Member
    Posts: 1,734

    When I was new at this I had a customer that had toys all over the lawn every time it needed to be cut. I told the customer that the toys have to be up by Monday, well they never were and the father kept telling the kid to pick them up which he would not do. So I got tired of doing it myself so I ran them over, bye bye walkie talkies, cars, balls and all other toys. So I told the father I ran over some toys in the lawn and he said well he should have picked them up, and I never had a problem again. It looked like a toy war!

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