does anyone not use contracts?

Discussion in 'Starting a Lawn Care Business' started by ryanc, Apr 24, 2013.

  1. ryanc

    ryanc LawnSite Member
    Posts: 45

    Im thinking of getting rid of contracts. I see it as an advantage since some clients don't want to sign a contract. I also think it will be helpful for the people who are on vacation or who's mower broke down and only need one grass cutting. I don't want to take advantage of the customer either; when the grass hasn't grown and companies still cut the grass and collect the money. Please give me your imput.
     
  2. newguy123

    newguy123 LawnSite Bronze Member
    Posts: 1,094

    We only use contracts on commercials, never residentials.
     
  3. clcare2

    clcare2 LawnSite Member
    from indiana
    Posts: 224

    Not worth the effort on Residential.
     
  4. broncosfan24

    broncosfan24 LawnSite Member
    Posts: 3

    All ways on commercial and only on residential larger than 3 digits a month
     
  5. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    I seal the deal with a handshake.
     
  6. LandFakers

    LandFakers LawnSite Fanatic
    from CT
    Posts: 6,227

    Only for my commercial account, and that's because it was required to have one.
    Posted via Mobile Device
     
  7. grassmonkey0311

    grassmonkey0311 LawnSite Silver Member
    from MD/NC
    Posts: 2,162

    I don't for residential.

    "I want to earn your business"
     
  8. 32vld

    32vld LawnSite Gold Member
    Posts: 3,984

    I am solo with the occasional help from a friend or my son's.

    I do not do contracts. I want things simple. A person is that unhappy with me all they have to do is say the word and I am gone. Same for me with the POS customer.

    As to those that claim to use contracts all the time. It appears most of them have an escape clause built in. That with X days notice either party can terminate the contract. So what good does it do to have a contract till then end of November when the property owner can dump you by the end of May?
    No good as in none, nothing, zero.

    Things are that bad there is no need to prolong the misery.

    I also find many home owners are reluctant to sign contracts for lawn care.

    Last year with the early start I mowed for 28 weeks. This year I may only get 25 cuts in.

    A $30 minimum mow x 25 = $750.

    A contract customer dumps me any where during this season there will not be enough lost income to pay a lawyer to go after that customer.

    I think scale and real needs of a business need to determine the benefits of a contract out weigh the costs of having them.

    Again many confuse the need and a want. Just more SPC.

    As in the person that has to have a diesel 3/4 to 1 ton pick up that just pulls 1,000 to 2,000 lb of equipment on a trailer that weighs 1,000 lb.

     
  9. fireman gus

    fireman gus LawnSite Senior Member
    Posts: 517

    We use "service agreement forms" for ALL clients there is no questions about it. They either agree to sign or we do not take the job. I have found out in my 35 years of being in the lawn maintenance business these forms will save a lot of headaches.
     
  10. MasScape

    MasScape LawnSite Senior Member
    Posts: 258

    I do for the purpose of billing. I bill monthly and my contract have escape for both sides but... if someone decides not to pay me for services already done then I have recourse with a contract with payment terms. Just putting the terms on the invoice does not hold up in court due to the client didn't sign it. So that is my main reason and I am straight up with clients that the contract is so I have guide lines for what to do on their property and so they understand what I am doing and what they are paying. Mine just require them to give me 7 days notice or I am charge for service. How much does it blow to show up at a property for another company to be doing the work? This stops most of this for me.
    Posted via Mobile Device
     

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