When you lose a property for whatever reason, and the person now mowing does a crappy job? I'm not a full-service operation, I only mow, and many, in fact, most, of the places I mow are not what would be considered high-end by any criteria, but I still try to do as good a job as possible. We've mowed a residence turned business for the past couple of seasons. The property is an older home on the main drag which was owned by a school teacher. She was meticulous with her lawn care, and had one of the prettiest yards in the town proper. She retired, remarried, and moved away, and donated the property to the local library which sold it at auction. One of my clients bought the property for his sister, who I went to school with a million years ago, to start an antique shop. The north part of the lawn is pretty weedy, but the south has 3 large oaks, and a nice stand of grass which striped well. Couple that with edging along the sidewalk and curb in front, and the lawn really stood out. We never cut it less than 3 inches, usually 3 1/2, especially later in the season. Well, the lady retired this year, and bought an old mower and said she was going to do the mowing and save some money. Now, I drive by, and she is cutting it at about 2 inches. One blade is either bent or the deck isn't level, producing that furrowed look. To top it off, her "striping" pattern looks like she turned a couple of snakes loose and followed them around the yard. Edging? Forget it. For the life of me, I can't understand how she can think this actually looks nice, but apparently she does. We mow the business directly across the street, and drive by there about 10 times each week, and every time I look at it, I want to scream! Since I know her, I've even thought about saying something about not mowing so short, because she is going to totally wipe out the grass in the nice part of the yard with some hot and dry weather, but, then, I think, if she doesn't care, why should I?