door to door?

Discussion in 'Lawn Mowing' started by bobbygedd, Dec 12, 2001.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    i got in a real jam this fall being overbooked and not having the man power to do the work. so, i know this guy who has a tree service and he asked if i need help, its been working out great hes here every day, has his own equipment, and knows how to do the work. what bothers me a little is that if the customers come out to talk, he imediatly starts soliciting other work. he will say hey those gutters should really be cleaned, we can do it for $75, or he will tell them about a limb that should be trimmed or something. i also found out that he goes door to door and introduces himself and gives them a card and tells them he is in business and will do anything they need. a few of my customers have told me they have seen him around. i dont know if this is a bad thing or not. going door to door is not for me, what do u guys think of this practice? one thing i noticed about him is that every time he gives a price the customer beats him down and gets the work from him cheaper, and also he always gets the crap jobs, never any nice landscaping work or anything. could this be because they think hes "rif raf" for going door to door. i dont know, what do u all think?
     
  2. 1grnlwn

    1grnlwn LawnSite Bronze Member
    Posts: 1,261

    If he is using his own equipment, he is a subcontractor. He probably has the right to solicit bus. for himself. In fact you may find that he has stolen some customers next year and will be a competitor. I would back out of this one soon. You could have him do the low profit jobs then when he lo-balls you he is dead.

    Good luck:confused:
     
  3. Good idea 1grnlwn

    Best thing is since your season is over, try to avoid using him any more in the future, if you have to next season use him like he just stated.

    One other thing you could have done was to have a contract with him about what he can and can't do on your customers.

    I did some subcontracting mowing for a LCO here a few years ago, they had contracts with every sub that worked for them. You could not solicit business in the areas you were working in. If a customer come out and asks you to do other work or bids on this and that you had to turn it in to him.

    As that one went that LCO wanted out of mowing and after 4 years of doing this he sold those accounts to the subs, with the strict rights to the other work to be prefomed by him.

    He is the easiest LCO to take accounts from. Gee I wonder why.
     
  4. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    i think u guys are missing the piont. my real question was, is going door to door soliciting yourself apropriate in this business? in my opinion, it shows that u r hard up for work, and more likely to work cheap. this, in my opinion, is also the cause of the customers haggling with him all the time. i had to just tell him not to ask my customers if they need additional work, it seems pushy to me. i have my own way of doing that, what i do is send a little information to them in the mail, thanking them for their business, and also explaining that to " better serve them" we also offer the following services......and they choose what they want and dont want. anyway, door to door? is it acceptible, or unproffesional?
     
  5. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,074

    Well we tried it our first year in business. Looking back, I would say we would not go door to door again.

    To begin with, I believe people are a little leary answering the door especially if they peep out and see a stranger there.

    Sure, you may be perceived as a hard worker, but I'm just going by the reaction we had, I don't think people took us too seriously.

    Door to door is not for us.
     
  6. jjfehr

    jjfehr LawnSite Member
    Posts: 76

    what do you pay this guy? Do you think that he wants to work for your pennies? NO! He is taking advantage of you to get other work for HIS business. He looks like an extension of your business because he is with you, servicing your clients. This way it is not door to door but you have given him a "warm" lead because the client thinks he already deals with his co. but as you know, it is not your co. he is selling for. You already said that is not your style, so don't allow it while he is on your time!!!!! If you don't like it, cut him loose!!!!!!!!!! I guarantee, that he his associating himself as part of your business!!!!!!
    It is your gig, don't let someone else steal your hard work!
    Best of luck with this
     
  7. 65hoss

    65hoss LawnSite Fanatic
    Posts: 6,360

    I don't have it in me. I can upsale to my customers but going door to door would never happen.

    I guess its a personal preference.
     
  8. The early bird gets the worm.

    Persistance is the key to sales.

    He is a good sales men.

    I did door to door sales when I was 15 and did better then than any other method now.

    Once you get you foot in the "DOOR" it's all down hill from there.
     
  9. 2 man crew

    2 man crew LawnSite Senior Member
    Posts: 403

    Bobbyged I would be extremely nervouse having something like that going on. As far as I'm concerned he has no right to be going door to door while he is working for you. Even if he is a sub he is still affilated with your company. What do you think your customers and your customers neighbors think when they are talking with this guy? Go with your gut on this one. Jm2c.
     
  10. bobbygedd wrote:
    He was not to concerned with him doing it. Told him to stop.

    bobbygedd wrote:
    bobbygedd wrote:
    Do you remember from older movies that had "The traveling sales man"

    Avon in the old days.

    How did they sell products? Door to door.

    They key to getting new business is getting your foot in the door. Getting the customers to speek with you.

    I don't know which one I hate more cold calling or door to door.

    OK then do you hate it when some one knocks on your door to try and sell you something. I do, but I do remember them. I may hate the product they were trying to sell because it was door to door but I remember it. Most likely future customers will remember him when they need somthing done and they will call him.
     

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