Not sure if this is in the right spot, but this seems like the best place. Anyway, I have a question about mowing dormant lawns and what your opinions are. I have always just skipped, or found other work to do to make up my time, or whatever happens to work best, and most people never complain. Well, I have had this same customer for 3 years now, and it's turning into a nightmare. This customer has always been very easy to work with, however now they are on my case because I refuse to mow their front lawn because it is 100% dormant. My understanding is that mowing it while it's dormant will exert extra stress on it and make it susceptible to disease, or damage the crowns. In the past I have not mowed their front lawn in these conditions and I have just weed whacked down the bad spots (weeds haha). Anyway I cited or some trusted sources (university horticulture programs) and sent them a waiver today asking her to sign it, so I am off the hook for any damages. They just kind of laughed at me and told me not to "care about their lawn" but to just mow it anyway and told me that they will not sign the contract. Aside from dropping this customer next season any advice in the meantime?