Just got off the phone with one of my oldest customers and had to break the news that I was dropping them. I actually was involved in the installation of the lawn 12 years ago as well as all the other landscaping on the property. She has been a good payer and has tried to stray to find a better rate but always came back. We've had our issues, usually with her trying to get me to be there more often than needed or obsessing on an issue that she felt NEEDED to be done but it always worked out. The reason I dropped her is the time involved to get to her property in comparison to the income. She lives 15 minutes out of the way one way, 30 round trip, and the lawn only took 25 minutes to cut at $30 per week. Then there was mulching, and some tree work but always needed to commit the entire day to her if it was beyond the lawn. Finally, the cost of fuel was the breaker. In the same time I was involved with her property, I could be travelling less and making more locally. I did find a guy to take over, all at the same rates and she seemed ok with it but it just seems major for the moment. Anyone else been through this? I'm actually relieved but I think she's not ok with it even though she claims she is.