Ok, so I guess this is my rant for the week. Last week we go to mow a lawn that hasn't been mowed in three weeks. We get there and I say to myself "Hey this is a nice account that I am getting a good profit for I will not charge extra for this first cut to make them happy." So, anyway we mow the yard and pick up all the clippings as asked. Everything looks immaculate considering the height of the yard to begin with. When this is done I notice a few little weeds in the flowerbed by the road. So I pull them up because it takes all of 10 seconds, and I believe customers notice these things. A couple days I get a call from the lady and she says that she will be going with another service because the yard was growing back too quickly with us cutting it. She then states that it doesn't look like the blades are sharp and maybe that is why the yard isn't getting "cut good" and growing back too quick. The yard is filled with dandelions and various other weeds, and she also notices that there are too many weeds since we started mowing, but she will not let you do anything extra except mow and weedeat. No edging or anythign. How dumb can some people be? Can she really think that we control how fast it grows?