What would everyone else do? We are based in the North East and just had a huge storm. The ground is soaked, lawns have grown some but not alot. This was the first nice day and one of our clients hired someone else to cut her. We do not sign contracts because no one else but Brickman in this area does. How can we prevent client lost, to low bidders, crazy old people who do not understand that we have an active schedule and may not be able to cut the very next day. Thanks for the advice, does anyone really last in this business?